Privacy Policy

Last Updated: September 17, 2026

At SL Safari, accessible through [YOUR WEBSITE], we respect your privacy and are committed to protecting the personal information of our website visitors, customers, and safari and travel guests.

This Privacy Policy explains what information we may collect, why we collect it, how we use it, and how we protect it when you use our website or contact us regarding our safari and travel services in Sri Lanka.

1. Information We Collect

When you visit our website, contact us, or make an inquiry about our safari and travel services, we may collect information such as:

  • Your name

  • Email address

  • Telephone or WhatsApp number

  • Country of residence

  • Travel dates

  • Safari or tour requirements

  • Number of travelers

  • Accommodation or transportation requirements

  • Information provided through inquiry or booking forms

  • Details included in emails or messages you send us

  • Any other information you voluntarily provide

We may also automatically collect certain technical information when you visit our website, including your IP address, browser type, device type, pages visited, referring pages, and date and time of your visit.

2. How We Use Your Information

SL Safari may use the information we collect to:

  • Respond to your safari and travel inquiries

  • Prepare and manage safari or tour arrangements

  • Communicate with you regarding your trip

  • Provide customer support

  • Arrange travel-related services where requested

  • Improve our website and services

  • Understand how visitors use our website

  • Improve our safari and tourism offerings

  • Send information about our services where permitted

  • Protect our website against fraud, misuse, and security threats

We will use your personal information only for legitimate business purposes and in accordance with applicable privacy and data-protection requirements.

3. Cookies

Our website may use cookies and similar technologies to improve your browsing experience.

Cookies may help us:

  • Remember visitor preferences

  • Understand website traffic

  • Improve website performance

  • Analyze how visitors use our website

  • Provide a better user experience

You can control or disable cookies through your web browser settings. Disabling cookies may affect certain features or functionality of the website.

4. Log Files

SL Safari may use standard website log files. Information collected may include IP addresses, browser type, Internet Service Provider, referring and exit pages, pages visited, and date and time information.

This information may be used for website administration, security, analytics, troubleshooting, and understanding general visitor activity.

5. Third-Party Services

Our website may use third-party services such as:

  • Website hosting services

  • Website analytics

  • Google Maps or similar mapping services

  • Social media features

  • Communication services

  • Payment or booking services, where applicable

  • Other services required to operate our website and provide our services

Third-party providers may process information according to their own privacy policies. SL Safari does not control the privacy practices of external websites or third-party services.

We recommend reviewing the privacy policies of any third-party services you access through our website.

6. Information Security

SL Safari takes reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or destruction.

However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure.

7. Children’s Information

Our website is not intended to knowingly collect personal information from children under the age of 13.

If you believe that a child has provided personal information to SL Safari without appropriate consent, please contact us. We will take reasonable steps to review and remove such information where appropriate.

8. Your Privacy Rights

Depending on applicable law, you may have rights concerning your personal information, including the right to:

  • Request access to personal information we hold about you

  • Request correction of inaccurate or incomplete information

  • Request deletion of personal information where legally applicable

  • Request restriction of certain processing

  • Object to certain uses of your personal information

  • Withdraw consent where processing is based on consent

If you would like to exercise any applicable privacy rights, please contact SL Safari using the contact details provided below.

9. Data Retention

SL Safari retains personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.

This may include the time required to:

  • Respond to inquiries

  • Provide requested safari and travel services

  • Maintain business and booking records

  • Resolve disputes

  • Meet legal, accounting, or regulatory requirements

  • Protect our legitimate business interests

When personal information is no longer required, we may securely delete or anonymize it where appropriate.

10. Links to Other Websites

Our website may contain links to external websites, including accommodation providers, tourism services, social media platforms, maps, payment services, and other third-party websites.

SL Safari is not responsible for the privacy practices, security, or content of external websites.

We recommend reviewing the privacy policy of any third-party website before providing your personal information.

11. Changes to This Privacy Policy

SL Safari may update this Privacy Policy from time to time to reflect changes to our services, website, or applicable requirements.

Any changes will be published on this page, and the Last Updated date will be revised accordingly.

We encourage visitors to review this Privacy Policy periodically.

12. Contact Us

If you have any questions about this Privacy Policy, our handling of personal information, or would like to make a privacy-related request, please contact us:

SL Safari

Website: [YOUR WEBSITE]

Email: [YOUR EMAIL]

Phone / WhatsApp: [YOUR PHONE NUMBER]

Location: Sri Lanka

We will make reasonable efforts to respond to privacy-related inquiries in a timely manner.